| Course Name | Communication in Health Services |
| Code | Semester | Theory (hour/week) | Application/Lab (hour/week) | Local Credits | ECTS |
|---|---|---|---|---|---|
| TS 104 | Fall/Spring | 1 | 2 | 2 | 4 |
| Prerequisites | None | |||||
| Course Language | Turkish | |||||
| Course Type | Elective | |||||
| Course Level | Short Cycle | |||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | ||||||
| Course Coordinator | - | |||||
| Course Lecturer(s) | ||||||
| Assistant(s) | ||||||
| Course Objectives | This course aims to teach the students; the basic features of communication,; understand her/himself and the others and learn what to do to communicate effectively with people and patient |
| Learning Outcomes | The students who succeeded in this course;
|
| Course Description | Introduction, Oral communication, verbal communication , Non-verbal communication, Body language , Gestures and facial expressions, Active Listening, Interpersonal communication and ethical principles, Communication with patient and relative’s patient, Follow-up film and discussion. |
| Related Sustainable Development Goals | |
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| Core Courses | |
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Managment Skills Courses | X | |
| Transferable Skill Courses |
| Week | Subjects | Required Materials |
| 1 | Introduction to the course Introduction to the communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.1-23 |
| 2 | What is communication? Communication process and its basic elements | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. |
| 3 | Oral communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.27-32 |
| 4 | Written communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.51-68 |
| 5 | Non-verbal communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.71-96 |
| 6 | Non-verbal communication, gesture and facial expression | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.32-48 |
| 7 | Empathy | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.161-181 Film “Benim Çocuğum” |
| 8 | Midterm exam | |
| 9 | Active Listening and speaking | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
| 10 | Active Listening | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
| 11 | Interpersonal communication and ethical principles | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
| 12 | Communication with patient and relative’s patient | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
| 13 | Follow-up film and discussion | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.185-206 |
| 14 | Follow-up film and discussion | |
| 15 | General | |
| 16 | Final exam |
| Course Notes/Textbooks | 1. Telman N., Ünsal P. İnsan İlişkilerinde İletişim, Epsilon Yayınları,2009.\n2. Matthew Mc Cay, Patrick Fenning, Martha Davis. Çeviren: Özgür Gelbal. İletişim Becerileri. HYB Yayınları, 2009\n3. Demet Gürüz, İletişim Becerileri, (Anlamak-Anlatmak-Anlaşmak). Nobel Yayın Dağıtım, 2013 \n4. Lecture notes and sources to be determined by the instructor |
| Suggested Readings/Materials | • Demir, Yüksel, Sağlık Hizmetlerinde Sağlıklı İletişim (2016): Nobel Yayıncılık Öğretim elemanı tarafından düzenlenecek notlar ve diğer kaynaklar |
| Semester Activities | Number | Weigthing |
| Participation | ||
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments | 5 | 40 |
| Presentation / Jury | - | |
| Project | ||
| Seminar / Workshop | ||
| Oral Exam | ||
| Midterm | 1 | 20 |
| Final Exam | 1 | 40 |
| Total |
| Weighting of Semester Activities on the Final Grade | 6 | 40 |
| Weighting of End-of-Semester Activities on the Final Grade | 1 | 60 |
| Total |
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Course Hours (Including exam week: 16 x total hours) | 16 | 1 | 16 |
| Laboratory / Application Hours (Including exam week: 16 x total hours) | 16 | 2 | |
| Study Hours Out of Class | 15 | 1 | 15 |
| Field Work | |||
| Quizzes / Studio Critiques | |||
| Portfolio | |||
| Homework / Assignments | 5 | 4 | |
| Presentation / Jury | - | ||
| Project | |||
| Seminar / Workshop | |||
| Oral Exam | |||
| Midterms | 1 | 10 | |
| Final Exams | 1 | 17 | |
| Total | 110 |
| # | Program Competencies/Outcomes | * Contribution Level | ||||
1 | 2 | 3 | 4 | 5 | ||
| 1 | To have the required contemporary theoretical and practical knowledge in his/her field | X | ||||
| 2 | To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level | |||||
| 3 | To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others | X | ||||
| 4 | To be aware of legal responsibilities, conduct basic studies in her/his field independently | X | ||||
| 5 | To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication | X | ||||
| 6 | To take responsibility as an active team member during the practices in his/her field | X | ||||
| 7 | To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field | |||||
| 8 | To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology | X | ||||
| 9 | To act by considering the universal ethical values, social and cultural characteristics | X | ||||
| 10 | To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements | |||||
| 11 | To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level | X | ||||
| 12 | To show holistic approach to elderly in terms of physical, emotional and socio-cultural aspects | |||||
| 13 | To determine the needs at nursing home and carry out activities for development | |||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
